Health Related Services can help pay for different kinds of social needs supports for members who qualify.
If you need help with something that supports your health and it’s not covered by any other benefit, you can ask for it here.
أمثلة على أشكال الدعم الأخرى المغطاة
Here are some common examples of things we may be able to help with.
This list doesn't include everything. If you need something for your health, just ask and we'll consider it.
- Sensory support items or tools (like weighted blankets, sleep aids, or yoga class vouchers)
- معدات التمارين الرياضية وعضويات صالات اللياقة البدنية
- Electronics, such as laptops and communication devices
- منتجات الأطفال ومواد السلامة
- Educational materials or classes
- التسجيل في المخيمات
- تذاكر النقل العام أو بطاقات الوقود
For more examples see the Social Needs Assistance Guidelines below.
What we cannot cover (exclusions)
The following supports and services are not covered:
- Reimbursement requests (money paid back to you)
- Items and services already covered by your health plan, such as:
- Copayments
- Out-of-network or private provider payments
- Partial payments for medical services
- Durable medical equipment (DME)
- If you get a bill for medical services, please call Customer Service
- فواتير بطاقات الائتمان أو القروض
- مدفوعات الرهون العقارية
- Fees (pet fees, legal fees, collection, guardianship, etc.)
- Long-term payments for caregivers or other hired supports
- المدفوعات لغير الأعضاء
- Such as paying for a friend or family member’s utilities or buying them an air conditioner
(if they don’t live with you)
- Such as paying for a friend or family member’s utilities or buying them an air conditioner
- Costs for building new physical structures
- المكملات الغذائية العامة
Am I eligible for social needs support?
To qualify for a social needs support, all of these must be true:
- يجب أن تكون عضوًا حاليًا
- You cannot get the item or service through any other benefit or program
- The item or service must help with your health or life situation
Not every request can be approved. Our team reviews each request carefully and makes the final decision.
For more details, see the Social Needs Assistance Guidelines below.
توجيهات المساعدة في الاحتياجات الاجتماعية
This guide helps members understand what is needed to get supports from our Social Needs Assistance programs and benefits.
How do I request social needs support?
If you have met the rules above and want to ask for support, click the button below to fill out the digital social needs request form.
نموذج الطلب الرقمي للاحتياجات الاجتماعيةIf you prefer, you can download and fill out the Flexible Services Form (PDF) instead.
Also, you will need to download and fill out the Health Related Income/Budget Worksheet and submit it with your request. You can find this document below in the language of your choice.
- Health Related Income/Budget Worksheet - English
- Health Related Income/Budget Worksheet - Spanish
- Health Related Income/Budget Worksheet - Russian
- Health Related Income/Budget Worksheet - Vietnamese
- Health Related Income/Budget Worksheet - Dari
- Health Related Income/Budget Worksheet - Somali
- Health Related Income/Budget Worksheet - Simplified Chinese
- Health Related Income/Budget Worksheet - Traditional Chinese
- Health Related Income/Budget Worksheet - Arabic
Health Related Income/Budget Worksheet
You can fill out either form yourself, or with the help of a parent, a caregiver, trusted friend, guardian or a staff member from an organization or clinic.
If you have questions or would like our help filling out the forms, call CareOregon Customer Service. Press option 1 for "member," then select option 6 for "social needs."
Send your request form to CareOregon Customer Service by one of the following:
- Email: hrsncx@careoregon.org
- فاكس: 503-416-1376
- بوابة الأعضاء
يجب تحميل المستندات المتعلقة بطلبك مسبقًا. They can be emailed to hrsncx@careoregon.org or uploaded to the member portal.
Uploading documents using the member portal
- انتقل إلى مركز الرسائل واضغط على "رسالة جديدة".
- اضغط على "إضافة مستلمين" واختر "طلبات الخدمات المتعلقة بالصحة".
- Add “HRSN” in the subject line and attach the file(s) to the message using the attach file feature
- أضف أي تفاصيل أخرى واضغط على "إرسال"
More help for social needs assistance
If you don’t qualify for CareOregon’s Health Related Services, there are other community programs that may be able to help.
- النقل الطبي: النقل الطبي لغير حالات الطوارئ (NEMT)
- Discounted car repairs: Oregon's Car Care Program or Self-Sufficiency Grants
- مساعدة الحيوانات الأليفة خدمات الحيوانات الأليفة في مقاطعة مولتنوماه
- هاتف أو إنترنت بتكلفة مخفضة: برنامج Oregon Lifeline
- Utility assistance: Oregon Energy Assistance Program or call 211
- Furniture: Community Warehouse
- إصلاح المنازل: خدمات إصلاح المنازل وخدمات الاحتفاظ بملكية المنازل
- Bikes: Bike Farm or Bikes for Humanity PDX